Michael
Service Wizard: Prepared to Work Magic for You!
Overview
Looking for full-time work (8 hours/day)
at $3.86/hour ($679.99/month)
High school diploma
Last Active
April 26th, 2024 (yesterday)
Member Since
January 23rd, 2024
Profile Description
With two years of solid experience as a Customer Service Representative in the BPO industry, I am eager to leverage my skills to deliver exceptional performance in new opportunities.
During my tenure, I managed diverse international accounts including Telecommunication, Sports Apparel, and Ride-sharing, effectively resolving customer issues through various channels such as phone calls, chats, and
In pursuit of Virtual Assistant roles, I am committed to continuous learning, skill improvement, and surpassing expectations.
Confident in my suitability for the role, I possess a keen ability to understand diverse personalities, meticulous attention to detail, strong communication skills, adept problem-solving abilities, emotional resilience, excellent task prioritization, versatility in handling various tasks, and quick adaptability to changes and opportunities.
What stands in the way? Let's connect and experience the utmost interaction and collaboration!
Top Skills
Office and Administration » Data Entry
Experience: 1 - 2 years
I consistently showcase strong data entry skills. With precision, I capture and maintain client information, ensuring data integrity and facilitating seamless interactions. My proficiency in data entry enhances the usability of information for analysis, complementing my customer service skills to provide reliable and efficient support.
Office and Administration » Problem Solving
Experience: 1 - 2 years
My acquired skills enable me to effectively address unexpected problems, ensuring positive outcomes by thoroughly understanding every aspect of the situation and responding proactively. This ability has been particularly valuable in my role in customer service, where I have consistently demonstrated my capacity to handle complex issues adeptly.
Office and Administration » English Proficiency
Experience: 1 - 2 years
I possess strong communication skills in English, enabling me to convey information clearly and effectively. This proficiency allows me to engage in meaningful exchanges of ideas and information with others. I am confident that this skill is valuable across various industries, as I have demonstrated its effectiveness in resolving issues in customer service roles.
Other Skills
Customer Support » Chat Support
Experience: 6 months - 1 year
Provide insightful message using text.
Customer Support » Phone Support
Experience: 1 - 2 years
Well-informed customers in an easy and timely manner.
Office and Administration » Email Handling
Experience: 6 months - 1 year
Basic Information
- Age
- 21
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Mateo, Rizal
- Tests Taken
- IQ
- Score: 133
- DISC
- Dominance: 47
- Influence: 17
- Steadiness: 17
- Compliance: 19
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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