Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
July 8th, 2026 (5 days ago)
Member Since
January 23rd, 2024
Profile Description
A highly motivated and customer-focused professional with over 2 years of experience in the VA industry, specializing in e-commerce support and digital assistance. Proven ability to handle high call volumes, manage multiple communication channels (inbound and outbound calls,
Proficient in CRM systems and e-commerce tools Zendesk, Shopify, Gorgias, and Google Workspace), enabling accurate tracking, reporting, and resolution of customer inquiries. Strong attention to detail, ability to work under pressure, and a team player with a positive attitude toward learning and growth
Top Skills
Customer Support » Ecommerce » Amazon
Experience: 1 - 2 years
Digital Support refers to the process of assisting customers with their concerns or inquiries through online or digital communication channels such as live chat, email, social media, or messaging platforms, rather than in-person or face-to-face interactions. This type of support focuses on helping customers resolve issues quickly and efficiently in a virtual environment. Digital support agents often handle technical troubleshooting, account assistance, product or service inquiries, and guidance for online platforms and applications In e-commerce or tech companies, digital support Helping customers track orders, process returns, or manage refunds. Guiding users through account setup, login issues, or subscription concerns. Troubleshooting technical problems with apps, websites, or smart devices. Providing instructions on how to use digital products or services (e.g., streaming platforms, mobile apps, e-books, smart device. Fast and convenient — customers can get help without going to a physical location. Accessible 24/7 — often available anytime, anywhere. Efficient handling of multiple customers at the same time through chat and email. Clear documentation of customer concerns and solutions.
Other Skills
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Arevalo, Iloilo City
- Tests Taken
- IQ
- Score: 108
- DISC
- Dominance: 35%
- Influence: 33%
- Steadiness: 17%
- Compliance: 15%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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