Driven and detailed-oriented individual with strong customer service, troubleshooting and administrative skills. Eager to apply as a Business Virtual Assistant to utilize these skills and contribute to success of a dynamic and growing company.
Experience: 2 - 5 years
VXI Global Solutions | April 2015 - Feb 2020 Provide technical assistance and answers to users questions, assisting users by troubleshooting problems with wireless devices, internet and cable connection . Provides resolution to customer’s technical or non-technical concerns
Experience: 2 - 5 years
AFNI, PH | March 2020 - Jan 2024 Assists customer with the overall operations of the organization’s billing department, this includes handling invoices, reconciling, business billing and data entry tasks. Manages customer’s business account such as democratic change, billing, plan upgrade. Receiving orders, calculating charges and processing payments
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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