Current Employment Status:
Hired Full Time on Feb 2, 2026
Dedicated and results-driven Professional with over 4 years of experience in Customer Service (CSR), Technical Support, and Client Services Coordination. Proven track record of managing high-volume interactions (60+ daily) across phone,
I specialize in navigating complex CRM systems, troubleshooting hardware/software issues, and managing end-to-end service workflows. My background at industry leaders like iQor and VXI has equipped me with an analytical approach to problem-solving and a commitment to meeting strict SLAs. Whether it is resolving technical satellite TV connectivity issues or coordinating emergency locksmith services in London, I thrive in fast-paced environments that require multitasking and precision.
Experience: Less than 6 months
I worked as a customer service who was assigned to email support for 2 years.
Experience: Less than 6 months
I worked as a technical support for 6 months and I know how to handle customers very well.
Experience: Less than 6 months
I worked in customer service for 2 years and I am capable of this role.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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