Virtual Assistant | Admin Support | Customer Service Specialist | Data Entry |
Magna Cum Laude Tourism graduate with 2 years at Marriott International, now providing dependable remote support in admin, customer service, and executive assistance. I bring a strong service mindset, excellent communication skills, and a passion for helping businesses run smoothly behind the scenes.
What I Offer:
1. Client Communication & Scheduling
- Professional in handling phone,
2. Administrative & Financial Support
- Accurate in billing, payment processing, invoicing, and financial data handling. I multitask efficiently and deliver on time.
3. Customer Service & Issue Resolution
- Trained to anticipate client needs and resolve concerns proactively. I handle objections and support requests across
4. Tech Proficiency & Adaptability
- Proficient in Microsoft Office, Google Workspace, OPERA PMS, and Outlook. Quick to learn tools like Trello, Asana, Notion, Slack, Zoom, and remote desktop platforms. Creative with Canva and basic video editing for social media.
Why Work With Me:
Organized, proactive, and client-focused. I’m committed to clear communication, consistent delivery, and continuous improvement.
Let’s work together to elevate your customer experience and keep your operations running smoothly.
Let's connect!
Experience: 1 - 2 years
handled high-volume inbound and outbound calls, assisting guests with reservations, inquiries, and service requests while providing courteous and efficient telephone support in line with hotel standards.
Experience: 1 - 2 years
Provided administrative support by managing correspondence, preparing reports, organizing records, and coordinating with other departments to ensure smooth daily operations and excellent service.
Experience: 1 - 2 years
Skilled in delivering exceptional guest experiences, managed requests, and provide seamless service with professionalism and warmth.
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