Adolf
Lead Generation Specialist | Sr. Quality Evaluator | Data Analyst
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
April 29th, 2024 (5 days ago)
Member Since
January 18th, 2024
Profile Description
Hi everyone,
I'm looking forward to the prospect of working with each of you soon!
Having immersed myself in the Business Process Outsourcing (BPO) industry for over 8 years, my journey began with Alorica, where I spent more than 3 fulfilling years. During my time there, I served as an account expert for 6 months, mentored as a first-line support provider for 4 months, and took on the role of Quality Analyst for a remarkable 3 years.
Within Alorica, I actively participated in leadership training, honing my skills for potential team management. Seeking new challenges, I transitioned to a different company where I initially started as a Quality Specialist for three months and later earned a promotion to my current role as a Data Engineer.
Throughout my journey, I've developed valuable skills in analytics, generating pertinent reports for business review. Proficient in creating tools for transaction monitoring and translating them into raw data for reporting, I've also garnered intermediate knowledge in programming languages like Google Script, Java, Visual Basic, HTML/CSS, and C++. These skills have been instrumental in my role as a Data Engineer.
Furthermore, I've undergone training as a Virtual Assistant and currently serve in that capacity on a part-time basis.
I'm excited about the potential collaboration and the opportunities that lie ahead!
Best regards,
Top Skills
Office and Administration » Data Analytics
Experience: Less than 6 months
I have worked as a data analyst in a local BPO company were in my job was to create tools to record evaluation and other agent key performance and use the data to generate pertinent reports and trends that will help the production determine the opportunities.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
I am experienced in using excel such as pivot and macros.
Office and Administration » Quality Assurance
Experience: Less than 6 months
I have be a Quality Specialist/Evaluator for more than 5 years. Most of my tasks includes generating KPI reports and providing evaluation from the agents call recording. I was also assigned to create presentation for Business reviews.
Other Skills
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
I have work with a Canadian client who has tasked us to use Linkedin to find prospects. I was able to use sales navigator in linkedin where in we were able to use filters to look for prospects where we send connections and email to offer our clients service. We have also used google sheet to track down the updates on the connection and emails that we are sending to avoid spamming and used google calendar to schedule a meeting once we are able to invite a prospect for a call.
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao del Sur
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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