Hi! I’m a Customer Support and Administrative Support professional with experience in short-term rental operations, guest communication, booking management, and day-to-day coordination.
I have handled guest and tenant inquiries, managed bookings and schedules, coordinated with vendors and maintenance teams, and helped keep daily operations organized and running smoothly. I also create listing descriptions, guest guides, and social media content to support short-term rental businesses and enhance the guest experience.
I am organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. I value clear communication, timely responses, and delivering a seamless experience for both clients and customers. My experience in property operations has strengthened my problem-solving, coordination, and administrative skills, which are highly transferable to customer support, administrative support, and operations roles.
Tools & Platforms:
• Airbnb
•
• Google Workspace (Docs, Sheets, Drive)
• Microsoft Office
• Canva
Portfolio:
I am currently open to opportunities in short-term rental support, customer support, administrative support, and operations coordination.
Experience: 6 months - 1 year
I help manage Airbnb or short-term rental units by handling bookings, updating calendars, and making sure everything runs smoothly for both the host and the guests. I also help keep listings organized and guest-ready at all times.
Experience: 6 months - 1 year
I respond to guest messages quickly and clearly, whether it’s inquiries, booking questions, or concerns during their stay. I always make sure guests feel assisted and comfortable from the first message up to check-out.
Experience: 6 months - 1 year
I handle emails such as booking confirmations, guest inquiries, and follow-ups. I make sure all messages are clear, polite, and sent on time so nothing gets missed.
Experience: 6 months - 1 year
I’m organized when it comes to inputting and updating information like bookings, guest details, and schedules. I make sure everything is accurate and easy to track.
Experience: 6 months - 1 year
I use Canva to create simple and clean designs like Airbnb guest guides, listing photos, and social media posts. I like making visuals that are easy to understand and nice to look at.
Experience: 6 months - 1 year
I use Google Docs, Sheets, and Drive to organize files, track bookings, and manage daily tasks. I’m comfortable working and sharing files online.
Experience: 6 months - 1 year
I create and post basic content for social media to help promote listings. I can write captions and design posts that keep the page active and engaging.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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