Customer Service

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

Bachelors degree

Last Active

April 26th, 2024 (6 days ago)

Member Since

January 18th, 2024

Profile Description

Hello. My name is Shanne, A fresh graduate of hospitality Management. I am 28 years old and a single parent. I have handled both customer service and sales account in BPO from year 2015 to 2018, I have a total of 3 years in the In the Industry and have experience as a VA (Project Based) Last June of 2023 which ended on November of 2023. Now I am looking for a full time and stable position as a customer service where in I could contribute my skills and experiences with the company.

Top Skills

Marketing » Telemarketing » Outbound Sales

Experience: 6 months - 1 year

I have handled the AT&T account where in we have target quotas everyday that we have to achieve. We offer Direct TV packages, Home fiber internet and Mobile phone plans for customers, we also do a little Tech when a client needs assistance with the devices.

Marketing » Social Media Management

Experience: 6 months - 1 year

We handle the Customer Service and cater to Social media accounts of the client such as Instagram, Facebook, Tik-tok and also handle guest complaints at App Radar and Google Play Store. Mainly resolve arising issues and address them. Provide customer service and answer queries.

Customer Support » Customer Service

Experience: 6 months - 1 year

I have both Experience with Hilton Hotel as a Reservation Specialist and Sun trust Bank as a customer service representative. We are answering basic queries such as information regarding a specific product or services, provide solutions and resolve issues.