Dental Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.84/hour ($1,379.84/month)

Bachelors degree

Last Active

May 3rd, 2024 (2 days ago)

Member Since

January 17th, 2024

Profile Description

I am interested in the position you have advertised as a Dental Virtual Assistant, with a strong background in dental such as admin tasks, phone handling, scheduling, and Insurance verification for claims and eligibility. Additionally, I am a master in appointment setting, Insurance verification, navigating curve hero, and Knowledge in Lab case and treatment planning, etc. As a former Team Leader in dental, I have successfully navigated challenging situations in healthcare insurance, knowledgeable in CDT codes and procedures, I can demonstrate my ability to make informed and professional decisions. My passion for contributing to company success and being process-oriented has been a driving force in my career. I bring with me the valuable experience of leading a team, achieving targets, and adapting to changes in a fast-paced environment. Additionally, my knack for effective communication aligns well with the role's emphasis on supporting models in the creator economy. I am excited about the opportunity to leverage my skills and enthusiasm for this job to contribute to the success of your clinic team. Thank you for considering my application, and I look forward to the possibility of discussing how I can make a meaningful impact at your company.

Top Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Service Advocate - Dental Claims and Benefit Sagility Philippines - July 2020 to December 2020 Handling Claims and Benefit Calls, providing services for Dental Providers including faxing benefits, sending claims, verifying accounts, and adjusting claims. Also, I am coordinating with to claim analyst to process the payment for claims with efficiency.

Customer Support » Insurance » Dental Insurance

Experience: 2 - 5 years

Subject Matter Expert - Dental Claims and Benefit Sagility Philippines - January 2021 to December 2021 As a Subject Matter Expert (SME), it is my responsibility to assist my colleagues with their questions, provide clarifications on using or navigating the dental tools in our Line of Business. I also take the responsibility to make outbound calls for pending claims and pre-determinations that need processing. As an SME, I also handle support calls to resolve issues related to complicated claims and concerns from the provider. Additionally, as an SME, I am required to perform administrative tasks such as checking the team's daily data, including attendance, queues, bio breaks, and technical issues of agents.

Office and Administration » Leadership

Experience: 2 - 5 years

Team Leader - Dental Insurance Claims and Benefit Sagility Philippines - January 2022 to December 2023 As a Team Leader in the Dental Provider healthcare account, my responsibilities include overseeing daily operations, creating and action planning for an effective team, guiding support to team members, while also managing schedules, resolving conflicts, and implementing process improvements to enhance efficiency and productivity to master Dental process in claims and benefit. I Am responsible also for conducting coaching, one-on-one sessions, and meetings with my subordinates. Additionally, I am responsible for taking Supcalls to resolve issues in complex claims for payment, following up on predetermination, coordinating with claims analysts to resolve the issue and making outbound calls to obtain dental information from providers to effectively process payments from insurance companies.