Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
April 18th, 2024 (12 days ago)
Member Since
January 17th, 2024
Profile Description
-I've been a Virtual Assistant for 7years now, In my role as a QA (Quality Assurance) Analyst, I have played a pivotal role in ensuring the quality and reliability of software products. With a keen eye for detail and a systematic approach, I have been responsible for designing and executing test plans, identifying defects, and collaborating with cross-functional teams to enhance the overall product experience.
-Effective communication has been a cornerstone of my role, as I've reported and tracked defects, provided clear and concise feedback to the development team, and collaborated with stakeholders to ensure alignment between quality objectives and project goals. Additionally, I have actively participated in cross-functional meetings, contributing insights to improve product functionality and user experience.
-As a Customer Service Representative, I have been at the forefront of delivering exceptional service to clients. My role has been centered around promptly addressing customer inquiries, resolving issues, and providing accurate and helpful information about products or services. I pride myself on maintaining a positive and professional demeanor, ensuring a positive customer experience in every interaction.-In handling customer queries through various channels such as phone,
-My dedication to fostering positive customer relationships, resolving issues efficiently, and contributing to the success of the customer service team is evident in my work as a Customer Service Representative.
I can do:
1. Cold Calling / Prequalifying Leads
2. Running Comps and Compute ARV & MAO
3. Lead Managing & Follow Ups
4. Acquisitions. Making soft offers and locking deals under contract.
5. Texting/SMS Campaigns
6.
7. Inbound Calls/Support
8. Research and other admin tasks.
9 Nurture Leads
10. Sending Purchase and Sales Agreement
11. Follow up
12. Close the Deal
13. Social Media Marketing
14 Product Research/ Data Entry
Tools) CRM Customer Relation ManagementSlac
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Certainly! As a Chat Support Representative, I have been actively engaged in providing real-time assistance to customers through chat platforms. In this dynamic role, my primary responsibility has been to address customer queries, concerns, and issues promptly and effectively. My role extends to actively listening to customers, empathizing with their needs, and providing clear and accurate information to enhance their overall experience. I have demonstrated proficiency in navigating through various systems and databases to retrieve relevant information quickly, allowing for efficient issue resolution.
Marketing » Telemarketing » Outbound Calls
Experience: 2 - 5 years
In my role as a telemarketing outbound caller, I have been actively engaged in connecting with potential customers over the phone to promote products or services. My responsibilities include making outbound calls, articulating compelling sales pitches, and effectively conveying the value propositions of the offerings. I am skilled in building rapport with prospects, identifying their needs, and tailoring my communication to address specific concerns. Through strategic persuasion and effective communication, I aim to generate leads, secure sales, and contribute to the overall success of sales and marketing initiatives. My work involves adhering to script guidelines, meeting performance targets, and continuously refining my approach to achieve optimal results in a dynamic and competitive environment.
Other Skills
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bansalan, Davao del Sur, Davao del Sur
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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Strings of Victory: JayJay’s Unforgettable Encore
From sacrificing meals for education to discovering a passion for videography, JayJay's narrative unfolds from a railway engineer to a thriving Online Filipino Specialist.
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