Brianne

Customer Service Representative/ Tech/Chat Support

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Overview

Looking for full-time work (10 hours/day)

at $2.00/hour ($440.00/month)

Bachelors degree

Last Active

April 11th, 2024 (21 days ago)

Member Since

January 17th, 2024

Profile Description

Professional and dedicated Customer Service Representative with a proven track record of delivering exceptional service and resolving customer issues efficiently. Adept at handling a high volume of incoming calls, emails, and chats with a friendly and empathetic approach. Skilled in actively listening to customers, identifying their needs, and providing accurate information or solutions in a timely manner. Strong communication and interpersonal skills, coupled with the ability to remain calm under pressure. Detail-oriented and organized, committed to ensuring a positive customer experience. Proficient in utilizing customer service software and maintaining accurate records. Committed to continuous learning and staying updated on product knowledge to better assist customers. Eager to contribute to a team-oriented and customer-focused environment.

Top Skills

E-Commerce » Product Analysis

Experience: 1 - 2 years

* In-depth understanding of the products or services offered. * Continuous learning to stay updated on changes and new offerings.

Customer Support » Forum/Community Moderation

Experience: 2 - 5 years

* Clear and concise verbal communication. * Polite and professional tone in written communication. * Active listening to understand customer concerns.

Office and Administration » Time Managment

Experience: 1 - 2 years

* Efficiently handle multiple tasks and prioritize workload. * Meet deadlines and respond to customer inquiries promptly.

Other Skills

Customer Support » Technical Support

Experience: 1 - 2 years

* Familiarity with customer service software and tools. * Ability to navigate systems and databases efficiently.

Office and Administration » Problem Solving

Experience: Less than 6 months

* Analytical thinking to identify and resolve customer issues. * Resourcefulness in finding solutions and alternatives.

Basic Information

Age
30
Gender
Male
Website
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Address
Himamaylan, Negros Occidental
Tests Taken
IQ
Score:  102
English
C2(Advanced/Mastery)
Uploaded ID
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