Jhenesis
Quality Analyst, CSR, Virtual Assistant
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
May 24th, 2024 (8 days ago)
Member Since
January 16th, 2024
Profile Description
Organized and dedicated Customer Service
Representative with proven track record of
providing exceptional customer service in
fast-paced environments. Offering keen
attention to detail and strong decision-making skills to manage multiple,
concurrent tasks. Self-motivated work ethic
to perform effectively in independent or
team environments.
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Troubleshooting Samsung phones and watches and creating tickets for repairs and exchange.
Customer Support » Customer Service
Experience: 2 - 5 years
Health care account - Verifying and qualifying Medical supplies order. Calling patient to verify their order, process payments and verify their active Insurance I also deal with Insurance providers, calling them to get the benefits and coverage of our patient
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Auditing agents calls and processes, Attending to Client meetings for calibrations, EOM files like Coaching log, trackers , Sending E-mail for Quality reminder, QA Huddles to provide QA scores standing
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Aparri, Cagayan
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 35%
- Influence: 7%
- Steadiness: 39%
- Compliance: 19%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
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