With a diverse background in E-commerce management, customer support, and executive-level assistance, I bring a unique blend of skills to streamline operations, enhance customer experiences, and drive business success. I have hands-on expertise in managing Shopify stores, including product listing, dropshipping, and inventory management, with a proven track record in increasing sales and optimizing the customer journey.
As a Customer Support professional, I have extensive experience in delivering high-quality service, resolving complex inquiries, and ensuring client satisfaction across various channels. My previous roles involved managing communications with patients and clients, where I consistently exceeded customer expectations.
In addition, my role as an Executive Assistant has sharpened my ability to manage executive calendars, coordinate high-profile meetings, and ensure seamless office operations. I have supported senior executives with meticulous attention to detail, confidentiality, and a commitment to achieving organizational goals. With skills in project management, social media content creation, and Shopify store management, I am dedicated to delivering exceptional results across all business support areas.
Experience: 5 - 10 years
I have solid experience managing Shopify stores end-to-end from product uploads and dropshipping setup to order fulfillment and customer support. I focus on optimizing listings, improving conversions, and keeping operations running smoothly so you can scale your business. ✔ Product listing & optimization ✔ Dropshipping & supplier coordination ✔ Order processing, tracking & refunds ✔ Store organization & inventory management ✔ App setup & basic store optimization
Experience: 5 - 10 years
Answering Out Bound patients call for appointments
Experience: 5 - 10 years
Always using canva for editing of posters
Experience: 5 - 10 years
I use Microsoft Excel to keep your operations organized and data-driven. ✔ Create clear and accurate reports (sales, orders, inventory) ✔ Track performance and identify issues quickly ✔ Manage and organize large datasets efficiently ✔ Escalate issues to suppliers and follow up until resolved ✔ Provide clean, easy-to-understand reports for better decision-making Reliable, detail-oriented, and focused on keeping your business running smoothly.
Experience: 1 - 2 years
Accepting patients appoinment
Experience: 2 - 5 years
I create high-converting product listings that help your store stand out and sell more. Using Shopify, I handle everything from product uploads to optimization: ✔ SEO-friendly titles & descriptions ✔ Clean, structured product pages ✔ Variant setup (size, color, bundles) ✔ Image uploading & formatting ✔ Product categorization & tagging ✔ Ongoing updates and optimization Focused on clarity, conversion, and a smooth customer experience.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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