Results-driven professional with a strong foundation in customer service,
quality assurance, and digital engagement. Proven ability to improve team
performance, drive client satisfaction, and deliver creative solutions across
health, finance, and telecom sectors. Passionate about continuous learning
and applying technical expertise to real-world challenges.
Experience: 1 - 2 years
One of my last jobs is being a phone support on Globe Telecommuting As well. I receive calls and problems from our costumers and being the one that fix it for them. And so being a virtual assistant Is one of my specialty.
Experience: 2 - 5 years
• Monitored calls and transactions to ensure compliance with quality standards. • Identified performance trends and delivered actionable insights to improve team metrics. • Tools Used: Salesforce, Genesys, SQMS, OnBase, Excel, Sheets
Experience: 1 - 2 years
I have workers on DNF which is a distributor of Globe Telecom. And one of the important work I do there before is to encode data of the guest that wanted to apply for internet services. And I do a lot of encoding before. Which lead me in enhancing my skills being in the office and administration.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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