Reed
EXPERIENCED SHOPIFY E-COMMERCE CUSTOMER SUPPORT SPECIALIST
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.96/hour ($1,224.96/month)
Bachelors degree
Last Active
March 27th, 2025 (yesterday)
Member Since
January 12th, 2024
Profile Description
Hello and Welcome!
I’m
I also bring hands-on expertise with Shopify and other E-commerce platforms, where I’ve managed stores, enhanced workflows, and ensured smooth, profitable operations. Whether it’s fostering customer loyalty or saving you time and resources, I’m committed to delivering results that matter.
Here’s How I Can Make a Difference:
•Turn Customers into Advocates – I don’t just solve problems; I create memorable experiences that keep customers coming back and spreading the word about your brand.
•Save You Time and Money – I work efficiently without sacrificing quality, ensuring every task is completed accurately, whether it’s resolving issues, managing orders, or optimizing workflows.
•Tailored Solutions for Success – I take the time to understand your business goals and customer needs, delivering personalized support that aligns with your vision.
•Proactive Problem-Solving – Challenges don’t intimidate me; they motivate me. From addressing complex customer inquiries to improving processes, I’m always finding ways to add value to your business.
•Calm, Composed, and Consistent – In high-pressure situations, I stay focused and reliable, ensuring both your customers and operations are handled with care and professionalism.
Why Choose Me?
~Your business deserves someone who is as invested in its success as you are.
When we work together, I’ll help you:
~Build stronger customer relationships that drive loyalty and growth.
~Improve efficiency, so you can focus on scaling your business.
~Deliver quality results that exceed expectations, every time.
Let’s Get Started!
•Message me now on OnlineJobs.ph
•Book a quick call to discuss your goals and needs.
•I’ll confirm promptly and get to work.
Together, we’ll elevate your customer experience and drive meaningful results for your business. Let’s make your success the priority!
Top Skills
Customer Support
Experience: 2 - 5 years
Skilled in problem-solving, efficient communication, and e-commerce tools like Shopify to ensure customer satisfaction and business success.
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
Experienced in Shopify customer support, specializing in resolving inquiries, managing orders,disputes, refunds and ensuring seamless shopping experiences. Dedicated to delivering efficient, personalized service that builds trust and customer loyalty.
Customer Support » Customer Service
Experience: 5 - 10 years
Customer service professional with over seven years of experience providing exceptional support. Skilled in resolving inquiries, managing concerns, and ensuring a positive customer experience across various channels, with a focus on communication, empathy, and efficiency.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Detail-oriented data entry specialist with a focus on accuracy, efficiency, and organization. Experienced in managing large volumes of data while ensuring error-free and timely processing to support business operations.
Customer Support » Customer Service » Gorgias
Experience: 1 - 2 years
E-Commerce » Order processing
Experience: 2 - 5 years
Experienced in order processing, ensuring accurate and timely handling of customer orders from receipt to delivery. Skilled in managing order systems, tracking shipments, and resolving any issues to guarantee a seamless customer experience.
E-Commerce » Order processing » Order Tracking
Experience: 2 - 5 years
Proficient in order tracking, ensuring timely updates and accurate status reporting for customer orders. Skilled in monitoring shipments, coordinating with carriers, and resolving any delays to provide a seamless and transparent experience for customers.
E-Commerce » Shopify
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 1 - 2 years
Skilled in email support, providing prompt and professional responses to customer inquiries. Experienced in resolving issues, managing communications, and ensuring customer satisfaction with a focus on clarity and empathy.
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Ecommerce
Experience: 2 - 5 years
Experienced in eCommerce customer support, specializing in handling inquiries, managing orders, and resolving issues to ensure a smooth shopping experience. Proficient in using platforms like Shopify to deliver timely and effective solutions, enhancing customer satisfaction and loyalty.
Office and Administration » Google Sheets
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 1 - 2 years
Customer Support » Ecommerce » B2C
Experience: 2 - 5 years
Customer Support » Customer Service » Chargeback Analysis
Experience: 1 - 2 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- CEBU CITY, CEBU
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 36
- Influence: 16
- Steadiness: 26
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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