Customer and Tech Support / V.A Recruitment Specialist

• Provides exceptional service to all customer • Assist with billing concerns • Troubleshoot Internet Connectivity • Customer Walkthrough process • Manage CRM • Sending emails • Text Blasting • Do outbound and inbound calls

• Summarize and make reports more precise and simpler for easy comprehension for our clients. • Sending emails • Text Blasting • Manage CRM for both our Clients and Caregivers • Data Entry • Manage Excel , CRM • Do interviews, Interview Scheduling, • Assigning leads for Outbound and Inbound Calls, • Assisting Caregivers with their onboarding requirements.