Virtual Assistant | Medical Biller | Appointment Setter

I have experience in video editing, adept at crafting and refining videos for different applications.

With 2-3 years of experience as a Customer Service Representative, I've honed skills in addressing customer inquiries, resolving issues, and ensuring client satisfaction. My role involved managing customer relationships, handling complaints, and providing timely and effective solutions to enhance overall customer experience.

As part of my role, I facilitate appointment scheduling for leads connecting to our clients, who are licensed life insurance agents. I handle cold calling or outbound calls to arrange appointments or schedules for our clients.

I managed content creation and posting on platforms like Facebook, Twitter, Instagram, and LinkedIn, focusing on audience growth and brand visibility. Responsibilities included editing visuals, client outreach on LinkedIn, and content creation through various mediums. My tailored marketing strategies consistently drove 5-15 sales calls weekly. I offered virtual assistant services covering admin tasks, data management, and scheduling, excelling in internet research and digital organization. Known for discretion and timely, quality results.

I have experience in graphic design, encompassing skills in creating visuals for various mediums such as digital platforms, print, and marketing materials.

With 2-3 years in lead generation, I've effectively identified and nurtured potential clients using strategies like email marketing, LinkedIn outreach, and content marketing to boost business growth.

I'm experienced with Canva, proficient in designing and editing visuals for various platforms like social media and presentations. I utilize Canva's features to create engaging and branded content efficiently.