Kent

Virtual Assistant | Medical Biller | DM Setter for Online Fi

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Overview

Looking for full-time work (8 hours/day)

at $4.64/hour ($896.00/month)

Bachelors degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

January 9th, 2024

Profile Description

With five years of experience in Social Media Management and Customer Service, paired with my background as a subject matter expert in healthcare accounts and five years as a medical biller, I bring a strong and versatile skill set that adds real value to any team. I’m a performance-driven professional who consistently delivers increased social engagement, strengthened brand reputation, and higher conversions ensuring a solid return on investment for the businesses I support.
Alongside this, I specialize in direct messaging and client outreach for online fitness coaches, where I streamline lead generation and the booking process to maximize client acquisition. I’m passionate about engaging prospects, nurturing relationships, and providing an exceptional experience from the very first message to the scheduled call. Leveraging strong communication, creativity, and organizational skills, I’m committed to executing strategic communication, organized follow-ups, and persuasive messaging that increase bookings, boost client engagement, and drive continuous business growth.

Top Skills

Video Editing » Social Media Video Editing

Experience: 2 - 5 years

I have experience in video editing, adept at crafting and refining videos for different applications.

Customer Support » Customer Service

Experience: 2 - 5 years

With 2-3 years of experience as a Customer Service Representative, I've honed skills in addressing customer inquiries, resolving issues, and ensuring client satisfaction. My role involved managing customer relationships, handling complaints, and providing timely and effective solutions to enhance overall customer experience.

Marketing » Appointment Setting

Experience: Less than 6 months

As part of my role, I facilitate appointment scheduling for leads connecting to our clients, who are licensed life insurance agents. I handle cold calling or outbound calls to arrange appointments or schedules for our clients.

Other Skills

Marketing » Social Media Management

Experience: 2 - 5 years

I managed content creation and posting on platforms like Facebook, Twitter, Instagram, and LinkedIn, focusing on audience growth and brand visibility. Responsibilities included editing visuals, client outreach on LinkedIn, and content creation through various mediums. My tailored marketing strategies consistently drove 5-15 sales calls weekly. I offered virtual assistant services covering admin tasks, data management, and scheduling, excelling in internet research and digital organization. Known for discretion and timely, quality results.

Design » Graphic Design

Experience: Less than 6 months

I have experience in graphic design, encompassing skills in creating visuals for various mediums such as digital platforms, print, and marketing materials.

Customer Support » Sales Support » Lead Generation

Experience: 2 - 5 years

With 2-3 years in lead generation, I've effectively identified and nurtured potential clients using strategies like email marketing, LinkedIn outreach, and content marketing to boost business growth.

Design » Graphic Design » Canva

Experience: 2 - 5 years

I'm experienced with Canva, proficient in designing and editing visuals for various platforms like social media and presentations. I utilize Canva's features to create engaging and branded content efficiently.