Wenna

Customer Support Specialist

With Timeproof

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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

January 8th, 2024

Profile Description

• Assist customers with technical and account-related issues through chat and email.
• Identify fraudulent cases and direct them to the responsible team.
• Assist groupmates by auditing chat cases and sharing best practices.
• Give feedback to clients for process improvement.
• Talk to labels and managers about account verification and metadata deliveries.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

I have 5+ years of experience communicating to both clients and customers via email.

Customer Support » Chat Support

Experience: 5 - 10 years

I have experience dealing with multiple customers at a time via chat support.

Office and Administration » Personal Assistant

Experience: 1 - 2 years

I have experience working as a recruiting assistant

Other Skills

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cabuyao, Laguna

Tests Taken: DISC
Dominance: 23
Influence: 15
Steadiness: 45
Compliance: 18: English
C2(Advanced/Mastery)

Uploaded ID: Sign Up with Pro Account to View

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