A+ Customer Support | Appointment Setter

Overview

Looking for full-time work (8 hours/day)

at $7.84/hour ($1,379.84/month)

Bachelors degree

Last Active

May 2nd, 2024 (2 days ago)

Member Since

January 8th, 2024

Profile Description

5+ Years of Professional Tenure
Consistently meets deadlines
High Speed Internet

Feeling bogged down by tasks that eat up time and pull you away from the heart of your business? Hire me*

Elevating customer delight with A+ Support Mastery, skillfully charting the eCommerce Terrain, and mastering the art of Social Media Wizardry—your compass to unparalleled online excellence, spotlighting expertise in Precision Appointment Setting and Content Connoisseurship.

I GOT YOU!

SKILLED AND WELL-VERSED IN THE FOLLOWING :

Ensuring satisfaction with prompt assistance, transparent communication, and continuous refinement of processes.

Streaming online operations for peak customer engagement and sales.

Safeguarding online spaces with precision and empathy.

EXPERIENCE:
Leveraging a tech-savvy mindset and rapid problem-solving abilities, I proficiently employ the tools and programs listed below to optimize efficiency and streamline daily operations.

Amazon
eBay
Meta
TikTok
Instagram
Shopify

SOCIAL MEDIA MANAGEMENT:
I have expertise as a Social Media Manager, where my strengths lie in creating engaging content, running effective campaigns, and using data to improve brand recognition on different social media platforms.

BuzzSumoFacebook & Instagram Insights
LinkedIn Analytics
Hootsuite
Apollo
Sprout Social

CONTENT MODERATION:
Experienced content moderator who's adept at following platform rules. I'm skilled at finding and removing inappropriate content, addressing user reports, and ensuring everything meets legal standards. I'm committed to creating a safe and inclusive online space, staying updated on industry trends and rule changes.

Zendesk
Google Forms
Google Cloud Vision
Amazon Rekognition
WebPurify
Implio
Youtube Content ID

APPOINTMENT SETTING:
Proven appointment setter with expertise in lead generation, cold calling, and efficient CRM use. Results-driven and adaptable across industries. Elevate your sales process with my ability to connect businesses with potential clients.

Salesforce
HubSpot Email
Calendly
RingCentral
Zoom

PRODUCTIVITY AND BASIC DESIGN:

Continuously enhancing my expertise in various productivity and basic design tools to ensure efficient collaboration and streamline creative processes.

Google Docs
Excel
Canva
Google Drive
Google Sheets
Amazon Connect
Omni Channel
Okta
Trello
Gmail
Microsoft Teams
Adobe Creative Cloud
Zendesk

YOU'RE CONVINCED AND BELIEVE WE'RE A GREAT FIT?

The clock is ticking...If you're convinced and believe we're a great fit, send over a personalized message and give me the details.
Together, let's make your website shine. Allow me to assist!

Top Skills

Customer Support

Experience: 2 - 5 years

I provide responsive customer support via phone, email, and live chat, ensuring clear and courteous communication. I address inquiries effectively, handle concerns empathetically, and strive for swift issue resolution. Additionally, I actively collect and incorporate customer feedback, committing to continuous improvement for a positive customer experience.

Customer Support » Ecommerce

Experience: 5 - 10 years

Since January 2018, I've been managing online retail operations, optimizing product listings, coordinating promotions, and ensuring a smooth purchasing process. I enhance sales channels through collaboration, analyze data for improvements, and implement strategies for increased visibility and revenue. This role requires strong analytical skills, digital marketing expertise, and proficiency in eCommerce platforms, all while balancing it as a side hustle alongside other commitments.

Customer Support » Content Moderation/Management

Experience: 2 - 5 years

Since March 2018, I've managed user-generated content on Meta, TikTok, and YouTube as a content moderator. Responsibilities encompass compliance with guidelines, nuanced content decisions, policy development, addressing user queries, and reporting violations. Adapting to the dynamic online environment, I prioritize maintaining a safe and positive space through continuous expertise cultivation.