Shopify Virtual Assistant|Chat & Email Associate

Overview

Looking for full-time work (8 hours/day)

at $5.40/hour ($950.40/month)

Bachelors degree

Last Active

April 20th, 2024 (7 days ago)

Member Since

January 7th, 2024

Profile Description

I see you need a virtual assistant. With solid experience in the BPO and VA field, I might be the right fit. Let's hop on a call and discuss how I can help you with your needs.

- 2+ years experienced as Shopify Support Advisor directly from Shopify.
- 3+ years of Customer Service & Technical Support.

SKILLS IN THE ECOMMERCE INDUSTRY - SHOPIFY

PLATFORM NAVIGATION
- Navigating the Shopify admin through different sections, settings, and features.

PRODUCT MANAGEMENT
- Knowledge of adding, editing, and managing products within Shopify. 
- That also includes variants, inventory management, and product categorization.

ORDER PROCESSING
- Familiarity with the order fulfillment process in Shopify. 
- Handling order cancellations, refunds, and managing order statuses.

THEME CUSTOMIZATION
 - Ability to customize Shopify themes using the theme's core features. 
- Understanding theme settings, and layout adjustments.

APP INTEGRATION
- Knowledge of integrating and troubleshooting third-party apps.
- Finding the app based on your needs.

PAYMENT GATEWAY SETUP
- Experience in setting up and configuring various payment gateways. 
- Troubleshooting payment-related issues.

SHIPPING CONFIGURATION
- Understanding and configuring shipping settings in Shopify.

DISCOUNTS & PROMOTIONS
- Expertise in creating and managing discounts and promotions.

STORE SETTINGS & CREATING POLICIES
- Knowledge of configuring store settings and policies.

RESPONSIVE DESIGN
- Familiarity with ensuring a responsive design for the online store.

ANALYTICS & REPORTING
- Knowledge with the Shopify analytics for tracking store performance. 

I am happy to showcase my sample websites, these are themes I designed using the core features of Shopify Dawn theme. Why not check them out!

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Apart from that, here are some website concepts I created using Canva:

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To add up, I'm familiar with CRM and editing tools. No need to worry as I'm open to exploring and adjusting to new tools too.

- Canva 
- Zendesk
- HelpDesk
- Chatra 
- Athena
- Jira
- Slack
- Google Workspace (Google Drive, Docs, Sheets, etc.)
- ChatGPT
- Zoom
- Skype
- Microsoft Teams

If you think I'm a good match after reviewing my profile, feel free to reach out anytime. I'll respond immediately. You can also find me on WhatsApp, Telegram and Upgrade to see actual info at Upgrade to see actual info.