I am an undergraduate student currently pursuing a bachelor's degree in Foreign Service Majoring in Diplomacy at Lyceum of the Philippines University - Manila, with a great amount of experiences serving as a student leader in my college, youth, and community organizations. With my various roles and experience, I am very confident with my communication and literary skills, time management, being well-organized, and the ability to be flexible in given circumstances.
Experience: Less than 6 months
Was assigned in the Department of Foreign Affairs as a Communications Intern in charge of sending out emails to various Philippine agencies, Philippine embassies locally and abroad and other government officials.
Experience: 5 - 10 years
96-100 average WPM
Experience: 1 - 2 years
• Handled over 500 cases daily and escalated over 200 sensitive cases, consistently achieving a 98?curacy rate through internal calibrations and verified client audits. • Supported in designing and implementing various Excel dashboards for monitoring individual performances. • Collaborated with diverse teams across markets to identify emerging trends aligned with policies, maintaining a 95?curacy in trend analysis. • Developed 'Policy Clarity,' a compliance tool that enhanced decision-making processes across workflow. • Conducted rigorous data validation and quality assurance with Quality and Policy Analysts adhering to strict client audit standards and demands.
Experience: 2 - 5 years
Basic computer literate and acquired a Computing Fundamentals certification from Certiport - A Pearson VUE Business
Experience: Less than 6 months
Was assigned in the Department of Foreign Affairs as a Communications Intern tasked with handling various files and listing of records.
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