Virtual Assistant, Data Entry, TYPING, RESEARCHER

Respond to customer inquiries promptly and professionally via phone, email, or chat. Resolve customer issues effectively by providing accurate information and appropriate solutions. Maintain customer records and update relevant information in our database. Collaborate with internal teams to escalate complex issues and ensure timely resolution. Strive to achieve customer satisfaction by going above and beyond to meet their needs. Continuously improve product knowledge to better assist customers and enhance their experience. Follow company guidelines and policies to maintain a high level of professionalism.

Input customer orders into the shared spreadsheet and generate a delivery label template for orders, send an email to the logistics team with picking slips and labels attached. And also Perform any additional necessary data entry tasks. Although my professional experience is only a year, I am confident that my positive attitude, work ethic, and willingness to learn make me a valuable asset to your team. I am eager to prove myself and I firmly believe that my experience in this field can greatly contribute to the achievement of your business objectives.