Medical/Healthcare Administrative & Insurance Support Virtual Assistant

Skilled in creating, cleaning, and organizing spreadsheets; basic formulas and data validation.

Experienced in formatting, editing, and organizing documents for administrative tasks.

Accurate and efficient data entry handling healthcare claims and patient records.

Experienced in processing and validating insurance claims for patients and providers.

Strong background in supporting daily administrative tasks including appointment coordination, inbox and fax management, document organization, and record maintenance.

Able to create and manage spreadsheets; organize and validate data.

High level of accuracy and careful review of data and documents.

Perform administrative and back-office tasks accurately and reliably.

Skilled in submitting, correcting, voiding, and following up on medical insurance claims to ensure accurate processing and timely reimbursement. Experienced in tracking pending and denied claims, reviewing EOBs, monitoring insurance payments, and identifying outstanding receivables for resolution.

Highly detail oriented in maintaining accurate patient records, validating data, correcting errors, and ensuring complete and compliant documentation.

Meet deadlines and manage multiple tasks efficiently.

Professional and clear communication with patients regarding insurance issues, appointment scheduling, invoices, and documentation needs while maintaining confidentiality and empathy.

Experienced in verifying insurance eligibility and reviewing benefits such as copays, deductibles, coinsurance, coverage limitations, and authorization requirements using payer portals and internal systems.

Knowledgeable in handling protected health information responsibly and maintaining HIPAA compliant workflows in remote healthcare environments.

Manage emails, respond promptly, and organize messages efficiently.