Customer Service Representative | Airbnb Communications PRO

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

April 28th, 2024 (yesterday)

Member Since

January 3rd, 2024

Profile Description

Professional customer service representative with a proven track record of three years in diverse industries. Proficient in handling a wide range of tasks with a focus on delivering exceptional service. Adept at navigating complex systems and providing technical support. Here are some key skills:

AIRBNB:
-Served as a mediator, fostering positive communication between guests and hosts.
-Assisted property owners in setting up and optimizing their Airbnb listings.
-Responded promptly to guest inquiries, ensuring high levels of customer satisfaction.
-Skillfully addressed and resolved guest complaints, maintaining a positive reputation for hosts.
-Implemented proactive measures to prevent recurring issues, enhancing overall guest satisfaction

EXPRESS SCRIPTS:
-Conducted thorough checks on patient eligibility for medicine insurance.
-Demonstrated a keen understanding of insurance processes and requirements.
-Ensured accurate and timely communication with patients regarding insurance coverage.

VERIZON WIRELESS:
-Provided technical support, addressing and resolving mobile plan inquiries.
-Effectively managed customer inquiries regarding payments and billing.
-Tracked and monitored orders, managing logistics and client communications.
-Crafted and sent emails to clients for order updates and general communication
META ADS (Facebook and Instagram):
-Provided technical support for advertising.
-Responded to inquiries related to ads.
-Assisted clients with payment issues.
-Crafted Facebook ads and posts.

ADDITIONAL SKILLS:
-Video Editing
-Proficient in basic photo editing.
-Made outbound calls effectively.
-Provided general technical support.
-Managed emails efficiently.
-Conducted data entry tasks accurately.
Very much tech savvy -- I eat the following tools for breakfast:
Slack
Airbnb
Quip
Canva
Photoshop
Google Docs
Google Meet
Zoom
Microsoft Excel
Microsoft Word
Zoom<8efe80624d780eba0c6493ec45140364>Skype
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Webex

I am a dynamic professional with excellent communication skills, a knack for problem-solving, and a commitment to ensuring customer satisfaction. If you're looking for a versatile and experienced customer service representative with a proven ability to adapt to various industries, I would be an ideal fit for your team.

Let's talk!