Rolando

Shopify VA | CSR 

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 24th, 2024 (11 days ago)

Member Since

December 28th, 2023

Profile Description

Need a Shopify virtual assistant? You're in the right place! I specialize in managing all things Shopify, from product listings to customer support. Let's simplify your online store tasks and boost your business together!"

Skills and Experience: 
- Customer Service (2 years): Demonstrated proficiency in handling customer inquiries, resolving issues, and ensuring overall customer satisfaction. Developed strong communication and interpersonal skills to effectively address customer needs.
- Technical Support (1 year): Acquired technical expertise in troubleshooting and resolving issues related to products or services. Demonstrated the ability to provide efficient and effective solutions to technical problems, enhancing overall customer experience.
- Shopify Virtual Assistant (New): Trained in Shopify store management, with a focus on various aspects such as Shopify building, copywriting, order processing, product listing and product research. Possesses a foundational understanding of e-commerce operations and the Shopify platform.

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This combination of skills showcases a well-rounded background in customer service, technical support, and emerging proficiency in Shopify-related tasks. The diverse skill set suggests adaptability and a capacity to handle various aspects of customer-facing roles and e-commerce support.   

Hiring me as a newbie is an advantage because I bring a fresh outlook, eagerness to learn, and a flexible mindset. I'm ready to contribute with enthusiasm and adapt quickly to the team's needs, fostering innovation and long-term growth.

Top Skills

E-Commerce » Shopify

Experience: Less than 6 months

A Shopify Specialist is a professional with expertise in leveraging the Shopify e-commerce platform to help businesses establish and optimize their online presence. These specialists are well-versed in the intricacies of Shopify's features, design customization, and e-commerce functionalities. They assist businesses in creating user-friendly and visually appealing online stores, setting up payment gateways, managing inventory, and implementing effective marketing strategies. A Shopify Specialist plays a key role in maximizing the potential of the Shopify platform, ensuring a seamless and successful online retail experience for businesses and their customers.

Customer Support » Technical Support

Experience: 6 months - 1 year

Technical support is a vital service that provides expert assistance to users facing issues with their technology products or services. It involves a dedicated team of professionals who offer guidance, troubleshooting, and solutions to address technical challenges. Whether it's resolving software glitches, assisting with hardware malfunctions, or providing step-by-step instructions, technical support ensures users can make the most of their technology with minimal disruptions. The aim is to enhance user experience, foster customer satisfaction, and maintain the smooth functionality of various devices and systems.

Customer Support » Customer Service

Experience: 1 - 2 years

Customer service in order delivery is the frontline of ensuring a seamless and satisfying shopping experience. It involves timely and transparent communication, addressing customer queries, tracking shipments, and swiftly resolving any issues that may arise during the delivery process. The goal is to not only fulfill orders promptly but to make the entire journey—from purchase to delivery—smooth and stress-free for the customer. In a world where efficiency and reliability matter, exceptional customer service in order delivery is key to building trust and fostering repeat business.

Other Skills

Marketing » Copywriting

Experience: Less than 6 months

A copywriter is a professional who specializes in creating persuasive and engaging written content, known as "copy," for advertising, marketing, or promotional purposes. Their primary goal is to capture the audience's attention, convey a compelling message, and motivate them to take a specific action, such as making a purchase or clicking on a link. Copywriters often work in collaboration with marketing teams and clients to craft language that effectively communicates the value of a product, service, or idea.

E-Commerce » Product Research

Experience: Less than 6 months

E-Commerce » Order processing

Experience: Less than 6 months

Professional Services » Management Services » E-Commerce Management » Product Listing

Experience: Less than 6 months

Basic Information

Age
25
Gender
Male
Website
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Address
CEBU CITY (CAPITAL), CEBU
Tests Taken
IQ
Score:  119
DISC
Dominance: 31%
Influence: 16%
Steadiness: 42%
Compliance: 11%
English
C2(Advanced/Mastery)
Uploaded ID
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