I have a total of 3 years and 6 months of call center or BPO experience. The accounts that I've handled are for telecommunications and mostly are for sales. My job description is a combination of customer service representative, technical support and sales. All of the accounts that I handled are international accounts. My most recent work experience is cold calling or appointment setter for outbound sales call.
Experience: 2 - 5 years
I have a total of 3 years and 6 months and my job description is a combination of customer servie, technical support and sales. In my previous job I help out customers if they have issues with their bills, do basic troubleshooting and once I'm done fixing their concern that's the time that I will proceed in doing the upsell.
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: Less than 6 months
For cold calling
Experience: 2 - 5 years
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