Customer service | Billing specialist | Sales | Technical Support | Appointment Scheduler . Customer handling. I resolve and provide technical resolution to our client. Setting up an appointment and I also taking care of our customer bill, whenever there is a system error about the billing , we also process a credit or compensation for the inconvenience and making sure that everything will be explained and the transparency of all the charges, If the client also wants to process the payment , I also collect payment from the customer, which is the very sensitive part of my job. We also have a target for sales, We are trained to offer a certain products of our company, providing the benefits of the product that we are trying provide to our customer. All of this should be taken cared of in a manner of time.
Experience: 6 months - 1 year
Being exposed to a job as a live agent customer service/technical support . I'm very confident that I can handle being a chat support. Responsive , Fast typing and Multi-tasking will not be a problem from me, back in my job we are handling a job that suites for 5 people.
Experience: 6 months - 1 year
when it comes to technical issue, I'm well trained to provide a resolution. Its very essential that every possible trouble shooting should be exhausted. Creating a path to resolution is one of my best traits when its comes to troubleshooting.
Experience: 6 months - 1 year
Its also part of my job of setting up an appointment. Aligning the availability of our client.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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