Keeping property operations organized, homeowners supported, and admin tasks off your plate.
I specialize in HOA and Property Management Administrative Support with hands-on experience supporting US-based communities.
My expertise includes:
- HOA and Property Management Operations
- Administrative Support and Virtual Assistance
- Homeowner and Customer Support
- Billing Inquiries and Delinquent Account Management
- Violation Processing and Architectural Requests
- Document Management and Records Administration
- Resale Packages and Closing Documentation
- Vendor, Realtor, Escrow and Mortgage Coordination
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- Data Entry and Workflow Management
Tools and Systems:
* Salesforce CRM | Strongroom | CSSC Portal | C3 | Citrix
* Google Workspace | Trello | Slack | Vonage
* Microsoft Office & Property Management Systems
I am detail-oriented, organized, proactive, and reliable, committed to delivering accurate and professional support that helps property management teams stay productive and communities run smoothly.
Experience: 1 - 2 years
Handled homeowner inquiries related to billing, violations, and HOA policies, and coordinated escalations with managers.
Experience: 1 - 2 years
Provided timely and professional responses to customer inquiries via email and chat platforms.
Experience: Less than 6 months
Managed bookings, scheduled services, and ensured proper coordination between clients and service providers.
Experience: 1 - 2 years
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