Account specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

May 2nd, 2024 (2 days ago)

Member Since

December 24th, 2023

Profile Description

I had an experience customers service, technical support and sales, I think that I will be a perfect fit for the position I’m applying for. I am skilled when it comes to recording things or transactions using tools, also at communicating with other people. Lastly, I am an analytical person, I learn fast and I set high standards when it comes to my performance personally or professionally.

Top Skills

Customer Support » Sales Support » Account Retention

Experience: 6 months - 1 year

I’ve been trained and worked as a Technical Support at Intuit account. Learned to know how to navigate the software and help customer to their technical issues and give best fit product recommendation for their busienss. I got transferred to Saves Retention. I’ve been trained to another quickbooks product software and now working as Account Specialist. We retain customer from canceling subscription and we give recommendation to customers and make sure that they see the value of the product that they are getting to retain them.

Customer Support » Customer Service » Fraud detection

Experience: 6 months - 1 year

I’ve been trained and worked as customer support at doordash account and transferred to fraud specialist LOB. I’m responsible on solving delivery and food issues of the customer while fraud specialist is taking cases of customers, investigating and deciding if the compensation for customer case is approved or denied.