Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
High school diploma
Last Active
May 9th, 2024 (11 days ago)
Member Since
December 21st, 2023
Profile Description
I have been a Real-time Analyst for 4 years. My main responsibilities are queue monitoring, calling out agents on unauthorized aux status & logouts/high AHT & ACW, sending hourly reports, alerting operations on call volume delivery (over/under) and recommend OT/VTO depending on staffing needs/call volume.
Top Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
I can navigate excel fine and can use basic excel formulas (xlookup/if&ifs/pivot, etc)
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
I have been a Customer Service Representative (Voice) for 3 years prior to being a real-time analyst.
Other Skills
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Taguig City, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 33
- Influence: 11
- Steadiness: 21
- Compliance: 35
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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