Mark

Customer Service Representative| Content Moderator

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 29th, 2024 (16 days ago)

Member Since

December 21st, 2023

Profile Description

Greetings! My name is Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, I am 21 years old and am currently residing in Rizal, Philippines. Having worked in the business process outsourcing (BPO) Upgrade to see actual infoet for two years, I have acquired a range of valuable skills in the business domain. Major corporations like Gannett US and Amazon US have hired me as a customer service representative in their retail departments. I had the privilege of being able to significantly enhance my technical proficiency, product knowledge, communication skills, customer relationship management, conflict resolution/problem-solving abilities, sales and upselling abilities, empathy and patience, teamwork, and cultural awareness during my time working for these companies.
Furthermore, I have experience working as an advisor in the business line at Viator/TripAdvisor, which has expanded my understanding of major travel locations, including cultural differences, local attractions, and travel logistics. My confidence in sending business-related emails, fielding incoming and outgoing calls, and providing live chat assistance to business owners has also increased as a result of this. I currently work for a well-known social media company as a content moderator, which helps me develop and build my decision-making, stress reduction, data analysis, critical thinking, cultural sensitivity, and comprehension of online trends and behavior abilities.
Lastly, I always conduct myself with the highest integrity when conducting business. Honesty and transparency are at the core of my work ethic. In addition, I respect my clients' privacy and handle their information with the utmost discretion. I take all the necessary precautions to protect your sensitive data since I recognize how important trust is to our working relationship. I'm also committed to developing both personally and professionally. I make sure I deliver my best to every job by keeping up with industry trends and constantly honing my talents.

Top Skills

Customer Support » Ecommerce » Amazon

Experience: 6 months - 1 year

Customer Support » Ecommerce » B2B

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 2 - 5 years

I have worked for Amazon USA and Gannett USA as a Customer Service Representative in both retail departments.

Other Skills

Customer Support » Chat Support

Experience: Less than 6 months

Customer Support » Technical Support

Experience: Less than 6 months

Design » Art & Comic Design » Illustration

Experience: 2 - 5 years

Basic Information

Age
22
Gender
Male
Website
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Address
San Mateo, Rizal
Tests Taken
None
Uploaded ID
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