Executive Assistant/ Talent acquisition specialist

I'm a seasoned professional with over 10 years of experience in the BPO industry, specializing in US accounts. My strong English communication skills and extensive background make her a valuable asset in handling US-based clients and projects. My proficiency in English allows me to communicate effectively with clients, understand their needs, and deliver solutions that meet or exceed expectations. My experience in dealing with US-based businesses demonstrates my adaptability, cultural awareness, and ability to navigate the nuances of working with American clients.

I have extensive experience in recruitment, where I excelled in various tasks including sourcing and screening candidates, conducting interviews, and managing the hiring process. I successfully matched top talent with the right job opportunities, coordinated with hiring managers to understand their needs, and implemented effective recruitment strategies. My ability to build strong relationships with candidates and stakeholders ensured a smooth and efficient recruitment process, consistently resulting in high-quality hires.

As a Learning and Development Manager, I excelled in designing and implementing comprehensive training programs to enhance employee skills and performance. My key tasks included conducting needs assessments, developing engaging training materials, and facilitating workshops and seminars. I effectively mentored and coached employees, assessed training outcomes, and continuously improved training strategies. Additionally, I managed training schedules, collaborated with various departments to identify and address skill gaps, and promoted a culture of continuous learning and professional development within the organization.

Successfully managed and maintained multiple social media accounts, including Facebook , Instagram, TikTok & YouTube. Produced engaging and shareable content, incorporating visual elements and storytelling techniques to resonate with the target audience. Also, fostered a sense of community by responding to comments, messages, and inquiries in a timely and personable manner. Conceptualized, executed, and managed social media campaigns, including promotions, contests, and collaborations.