Sales Expert, Admin Support, Customer Service Associate

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (4 days ago)

Member Since

December 19th, 2023

Profile Description

Need an assistant that can hit the
ground running?

I can be the Virtual Assistant you've
been looking for.
*5 years of Customer, Tech and Sales
Support
*Top Sales Expert
*Multiple Awards and Recognition

Here's how I will improve your business:
Customer Care, Sales Expert and Tech
Support: these strategic enablers are essential for brand trust, customer
loyalty, and competitive differentiation. My presence in your team will foster Customer
retention, facilitate scalability, mitigate risks and complemented by a strong
sales focus, thereby optimizing customer lifetime value, I aim to drive sales
revenue and enhance global market positioning.

Very much tech savvy--
-Google Workspace
-MS Office
-Hubstaff
-Convoso
-8x8
-Avaya
-Zoho
-CRM
-Chat GPT
-Upgrade to see actual info

I can also wear different hats and have
successfully taken other roles such as:
-Inbound and Outbound
calls
-Appointment setter or
Cold Caller
-Online research and
data entry

Sounds like a fit? Drop me a quick
message or invite so we can schedule a Discovery Call :)

Top Skills

Marketing » Telemarketing » Outbound Sales

Experience: Less than 6 months

-Performed Outbound/Cold Calling to customers, handled objections and followed sales scripts to retain customer services. Did 200+ outbound calls average per day and compiled Sales reports for the EOD.

Customer Support » Customer Service

Experience: 2 - 5 years

With over 3 solid years of experience in the BPO, I've contributed to various campaigns with needs of customer care. Worked average of 40 hours per week addressing customer complaints, keen to details and provided polite service to ensure customer retention and satisfaction. Mastered campaign’s guidelines and product services to be able to answer and rectify queries effectively.

Marketing » Sales

Experience: 6 months - 1 year

Focused on being an aggregator to affiliated fuel retailer companies and helping consumers find the best deals for their electricity, gas and internet in Australia. Made 100+ sales in a month and covering staff hours over 50 hours in a week. Proficiently hit company’s metrics and garnered certifications for good performance.

Other Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

Specialized and trained for handling internet services related concerns with proficient skills to reach monthly productivity requirements and get customers’ voice.