Enrico

Operations Support Engineer

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Overview

Looking for part-time work (4 hours/day)

at $3.40/hour ($299.20/month)

Bachelors degree

Last Active

May 5th, 2024 (6 days ago)

Member Since

December 18th, 2023

Profile Description

Responsible for providing technical support and assistance related to the implementation, maintenance and troubleshooting of VPN services:
Implementation and Configuration: Deploy and configure VPN solutions based on organizational requirements, ensuring secure and efficient connectivity for remote users and branch offices.
Monitoring and Maintenance: Monitor VPN infrastructure for performance, security and reliability. Perform regular maintenance tasks and updates to ensure the ongoing stability of the VPN environment.
Documentation: Create and maintain comprehensive documentation, including configuration guides, troubleshooting procedures and knowledge base articles. Ensure that all relevant stakeholders have access to up-to-date information.
Collaboration: Work closely with other IT teams, including network administrators, security professionals, and system administrators, to integrate VPN services seamlessly into the overall IT infrastructure.
IUpgrade to see actual info Response: Respond to escalations from Technical Support people involving the VPN infrastructure.
Capacity Planning: Analyze usage patterns and trends to anticipate and address potential capacity issues.

Top Skills

Office and Administration » Critical Thinking

Experience: 10+ years

I possess advanced critical thinking skills that have been refined through a combination of academic and professional experiences. My approach to problem-solving is characterized by a systematic and analytical mindset. I am adept at breaking down complex issues into manageable components, allowing for a thorough examination of each element.

Office and Administration » Computer Literacy

Experience: 10+ years

I possess a high level of computer literacy with a broad skill set encompassing both hardware and software applications and I am comfortable navigating and troubleshooting various platforms. I am well-versed in internet navigation and have a solid understanding of web browsers and online tools. Additionally, I am skilled in email management, ensuring effective communication and organization of digital correspondence. My experience includes utilizing cloud-based services for data storage, collaboration, and file sharing.

Office and Administration » Research

Experience: 10+ years

I possess advanced research skills that have been developed and refined through academic and professional endeavors. My approach to research is characterized by a systematic and thorough methodology, allowing me to gather, analyze, and interpret information.

Other Skills

Office and Administration » Communication

Experience: 10+ years

I possess strong communication skills that have been honed through diverse professional experiences as customer and technical support. I am adept at expressing ideas and information clearly and concisely, whether in written or verbal form.

Basic Information

Age
42
Gender
Male
Website
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Address
Quezon, Metro Manila
Tests Taken
None
Uploaded ID
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