IT Professional

Updated and resolved tickets from inhouse and work from home staff. Assist clients via email, chat or video calls.

Ensure that multiple networks are up and running with no alerts. Acknowledging and resolving alerts on monitoring tools such as Sinefa, PRTG, Firewalls and Switches. Troubleshoot network issues such as slow online tools, CRMs and the likes. Work with partner data centers and ISPs for the circuits that are having issues and requires network optimization.

As a NOC Engineer, network is the main focus, our normal day usuall goes on troubleshooting network issues, routing, switching, structured cabling and termination, resolving network related issues, documentation, change management.

This is the editing tool I use for my personal youtube channel. I edit my videos using this application.

Once worked with a company who requires data entry, data analysis and data gathering and compilation. Analyzed data if that is the correct data required by the company then gather and compile on a sheet.

Monitored multiple networks, ensure that high availability and redunduncy capabilities of the network are in place and working specially in times of planned and unplanned outages. Manually configure firewall rules for bandwidth allocations per user or client to prevent network congestion.

Ensure circuit is not congested with traffic and control users on each circuit to maximize circuits and balance the bandwidth.

Basic editing on old photos that needs restoration, unaligned images, designing posters and branding materials. Create social media thumbnails and the likes.

An ecommerce company in the UK sends photos for post processing and cleaning via FTP on a daily basis. Once received, images that were sent needs to be processed using adobe photoshop. Images needs to be resized, cleaned, brightened if needed, remove background then transfer the image into a clear white background. Once all the images are processed it will be sent back to UK for posting on Ebay.

Used this application for a couple of times but still in the process of learning.