Pearl

Customer Support Specialist | Voice, Chat & Email Expert

With Timeproof

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Overview

Looking for full-time work (6 hours/day)

at $3.31/hour ($480.00/month)

High school diploma

Last Active

July 5th, 2026 (4 days ago)

Member Since

December 16th, 2023

Profile Description

Hi! I'm a dedicated and results-driven Customer Service Professional with years of experience supporting clients through voice, chat, and messaging platforms. I’ve worked with top BPO companies like Concentrix and TaskUs, handling everything from billing and general inquiries to outbound sales and rideshare support. I specialize in delivering exceptional service, resolving issues efficiently, and ensuring high customer satisfaction—consistently achieving top CSAT scores.

I'm skilled in using CRM tools, Google Workspace, and Microsoft Office, and I adapt quickly to new systems and workflows. Whether it's managing high-volume support tickets, customizing chat replies, or offering friendly, professional communication—I'm here to help your business provide outstanding customer experiences.

Let’s work together to keep your customers happy and your operations smooth!