Quality Analyst (Case Opening and Discovery)

Engaging with patients and collaborating with medical professionals, keeping track of medical records, processing insurance claims, responding to inquiries regarding healthcare plans, and ensuring compliance with healthcare regulations

In my role as a quality assurance professional in an injury law firm, I focus on upholding standardized legal procedures, confirming the accuracy and completeness of case documentation. Alongside this, I carefully assess client interactions to guarantee effective advocacy and attend to their needs throughout the legal proceedings. My responsibility encompasses upholding the firm's high service standards and ensuring compliance across all operations.

obtaining and organizing relevant documents, communicating with clients and other parties, coordinating depositions, managing deadlines, and assisting attorneys in preparation for trials. Also acts as a liaison between clients, attorneys, and external parties, ensuring the smooth flow of information and documentation throughout the discovery phase of the legal proceedings