Overview
Looking for part-time work (5 hours/day)
at $12.00/hour ($1,320.00/month)
Bachelors degree
Last Active
May 10th, 2024 (2 days ago)
Member Since
December 16th, 2023
Profile Description
Customer Service | Virtual Assistant | Team Lead | Quality Assurance
- Are you searching for an experienced Telecom Professional with a strong background in customer service, virtual assistance, order processing, sales, and Shopify expertise?
- Do you need a versatile professional who excels in providing top-notch customer support, managing administrative tasks, and optimizing sales processes?
- Are you looking for someone skilled in virtual assistance, capable of handling various tasks efficiently and effectively?
- If you're seeking a proactive and adaptable individual with a wealth of experience across multiple domains, let's connect to explore how I can contribute to your success.
Top Skills
Marketing » Social Media Management
Experience: Less than 6 months
Social Media Engagement, Content Creation, Video Editing, Email and Calendar Management, Editing using Canva, Video Editing, Proficient in Microsoft Office Suite and Excel.
Professional Services » Management Services » Call Center Operations Management
Experience: 10+ years
I've been in the BPO industry for 13 years. I've handled medical account and financial account that are using checks. Got promoted in Team Leader role for financial account. Also a quality assurance team lead in content moderator.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Handles Content Moderator. Create Audit reports and make recommendations for improvement. Track key quality assurance metrics for improvement strategies. Monitor KPIs, track quality metrics and provide regular analytics reports to upper management. Make recommendations on process and policy improvements from reports.
Other Skills
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Marikina City
- Uploaded ID
- Sign Up with Pro Account to View
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Gaurab - Adhikari
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