I worked as an Escalation agent and Technical support Specialist for almost 5 years.I dealt with small to medium businesses, we cater outbound and inbound for cable home phone and internet, I also handled B2B account , we sell debit machines . I can handle work without supervision, I'm self driven ,optimistic, upbeat to convince customer for the product we are offering. I'm spontaneous and determined to do and finish the job right in time. I am also an online English tutor for Engoo Globa.Also as a Cold Caller with a track record of achieving excellent results in the industry, I am enthusiastic about bringing my experience and expertise to your company.Some of the key capabilities that I can deliver to meet your increasing customer service needs include:-8 years experience in Customer service, servicing a large, diverse and demanding customer base-Consistent achievement of performance benchmarks in all areasefficient in-depth tracking, analyzing and processing of market-related data-Excellent verbal and written communication skills
Experience: Less than 6 months
Experience: 10+ years
Having great oral and written skills is important when working as a virtual assistant, should have effective communication skills. One of the most common admin tasks is answering phone calls
Experience: 10+ years
Experience: 10+ years
Every sales transaction involves a bit of customer service and emotional intelligence
Experience: Less than 6 months
Experience: 10+ years
excellent organizational skills can help your business keep up with client's information, schedules, and deadlines.
Experience: Less than 6 months
involves prioritizing responsibilities, establishing reasonable deadlines, and sticking to them.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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