Email Management Administrator

As an outbound sales agent, I learned persistence, perseverance, discipline, punctuality, confidence, determination, persuasion, and negotiation from having to push messages or pitch to prospects through cold calling, social selling, email marketing, and more. The ability to let go and overcome sales objections equipped me with the psychological tools necessary to endure in any circumstance. One of the most valuable life lessons from sales is developing a thick skin and learning healthy coping mechanisms for rejection.

Embarking on the journey as an Email Management Virtual Assistant has shaped me into a versatile professional. From mastering communication to excelling in tech-savvy problem-solving, client relations, email managing, and organizational skills, I ensure client satisfaction. As a guardian of confidentiality, I uphold ethical standards and contribute to a culture of data-driven decision-making, making me adept in the dynamic landscape of virtual assistance.

I spent a year as a customer care agent at an airline, enhancing my patience, problem-solving, and customer service skills. Dealing with voice accounts, I managed various tasks, including handling customer complaints about flight issues, providing special assistance, processing payments, assisting with seat selection, and ensuring airport safety by reporting suspicious behavior.