Aljhun

STR Manager | Airbnb Case Manager | Customer Support

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Overview

Looking for part-time work (6 hours/day)

at $4.97/hour ($720.00/month)

High school diploma

Last Active

July 6th, 2026 (3 days ago)

Member Since

December 11th, 2023

Profile Description

Thank you for visiting my profile!

I have extensive experience as an Airbnb Case Manager, where I handle complex issues and make fair, final decisions based on company policies and unique situations. I am responsible for resolving disputes, claims, and complaints, and conducting supervisor calls.

Previously, I worked as a sales manager for the reservation team at Sonder. In this role, I led a sales team and ensured that our units received optimal bookings. I am skilled in creating new listings and optimizing them to enhance their visibility and attractiveness to potential guests.

Additionally, I have served as a Property Manager, overseeing multiple units in Dubai, the USA, Italy, London, and Mexico.

Here’s what I can bring to the table:

Expert Guest Communication
Maintenance of Positive Reviews and Reputation
Handling Disputes and Bad Reviews
Listing Creation and Optimization
Coordination and Hiring of Cleaners, Handymen, and Other Vendors
Revenue and Expense Reporting
Many more

I’d love to discuss how I can support your needs further. Let’s schedule a quick call!

Top Skills

Real Estate » Short Term Rentals » Airbnb

Experience: 6 months - 1 year

Customer Support » Ecommerce

Experience: 6 months - 1 year

Customer Support » Sales Support » Hotel Booking

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address: Marikina, Metro Manila

Tests Taken: IQ
Score: 129: DISC
Dominance: 30%
Influence: 26%
Steadiness: 35%
Compliance: 9%: English
C2(Advanced/Mastery)