Being a technical support representative before, we always make documentation of the troubleshooting steps done as well as the entire interaction that we had with the customer over the phone. I can say that I am a fast typist and good at data entry. I am quite capable with working on the MS Office software particularly Microsoft Word. I am good with the English language in both written and oral communication.
Experience: Less than 6 months
Experience: Less than 6 months
Given sufficient knowledge with any product and services, I can provide quick response to any email related inquiries.
Experience: Less than 6 months
Through my experience as an offshore technical support, I am able to apply my skills in multitasking where I can listen, think and type at the same time.
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Sara Brumfield
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