Virtual Assistant | Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 1st, 2024 (2 days ago)

Member Since

December 8th, 2023

Profile Description

My expertise lies in customer service, demonstrated by my ability to handle and resolve customer issues satisfactorily within the expected timeframe. Having worked in e-commerce support services, I have acquired the necessary skills to adeptly respond to all inquiries while providing exceptional assistance. Management of Returns: My proficiency in dealing with returns is evident from my track record of working seamlessly with warehouse teams to ensure that processing is both prompt and accurate. The positive feedback and ratings I have consistently received reflect my unwavering dedication to customer satisfaction. My adaptability in quickly grasping and adapting to new systems becomes evident from my experiences, even if I lack direct knowledge of the likes of Zendesk, etc. I hold a strong belief that I can effectively manage a Platform account while ensuring effective utilization for enhancing customer service. With a positive attitude and exceptional people skills, I offer an inviting demeanor that fosters favorable engagements with clients. Even in taxing circumstances, my composure remains intact and allows me to respond prudently while maintaining professionalism. I am thrilled by the prospect of making a meaningful contribution to your organization's prosperity while also aiding in rebuilding its brand identity. I firmly believe that my capabilities are well-matched with your needs, and I cannot wait to bring my knowledge and proficiency on board alongside your team. I express my appreciation for the consideration of my application and eagerly anticipate the opportunity to further delve into how my proficiencies and background correspond with your organization's objectives.