Data Analyst - Migration Coordinator

Prior to my current role as a Data Analyst-Migration Coordinator, I have gained extensive experience in the field of Customer Support. In my previous job, I worked for a company that prioritized the needs of its clients, addressing their requests, concerns, and even complaints. My role involved pacifying irate clients who were dissatisfied with the level of customer service they received. I communicated with them in person, over the phone, and via email, ensuring that their complaints and feelings of dissatisfaction were heard and validated. My aim was to work with them to find a solution that would meet their needs and expectations.

Utilizing spreadsheets is a fundamental aspect of my work with MS Office. I am adept at analyzing data to detect discrepancies and maintain accuracy. MS Excel's ability to track records and generate monthly reports is indispensable to my daily workflow.

As a former government employee, I have extensive experience in data entry and organization. I am skilled at keeping records updated and ensuring that all information is easily accessible. Additionally, I am proficient in analyzing large amounts of data and simplifying or arranging it into a cohesive file. My attention to detail and ability to manage complex data sets make me well-suited for any data entry task.

Communications are mostly done via emails and scheduling meeting calls together with Microsoft Teams.