Customer support - phone, email, chat

Overview

Looking for part-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

Bachelors degree

Last Active

April 16th, 2024 (13 days ago)

Member Since

December 4th, 2023

Profile Description

Experienced Customer Support Dynamo with Expertise in Disputes, Billing, Sales, and Beyond!
Are you seeking a customer support ace with a knack for handling disputes, escalations, and sales across various mediums (email, chat, phones)?
Look no further! I bring a wealth of experience in navigating KYC verification, ePayments, online shopping site management, billing, invoicing, and mastering the art of resolving disputes and appeals. Not to mention, I'm well-versed in real estate and insurance cold calling! Let's elevate your support services and streamline processes together!

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

As an eBay Escalations and Appeals support, I work to champion customer concerns and navigate eBay's policies to resolve disputes effectively. This means that I need to have a keen understanding of eBay's guidelines, communicate persuasively, and offer fair resolutions to reinstate accounts, resolve disputes, or address policy violations. It's about being a mediator, problem-solver, and advocate for users to ensure a positive experience within eBay's ecosystem.