Michaella

Virtual Assistant. Chat Support. Data Entry. Admin Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

May 14th, 2024 (2 days ago)

Member Since

November 29th, 2023

Profile Description

I'm the Missing Ingredient to organize your team and increase your business
margins.
 
Let's work together!
 
High-Speed Internet & Equipment - Globally
competitive tools
Business Minded & Bred in Leadership - Your
success is my goal
Wherever you are – I’ll be there to support you
 
Discover the Reasons Business Owners Choose to
Partner with Me:  
 
Customer Service
Lead calling, nurturing, and follow-up
Customer support via calls, email, chats, and SMS
Handling incoming inquiries and resolving tickets
pUpgrade to see actual infoptly
Managing client communications and nurturing client
relationships  
 
Appointment Setting and
Calendar Management
Efficiently managing schedules and appointments ????
Appointment setting for seamless operations
 
 Data Management and Accuracy
 Data entry
and CRM management
Creating and updating SOPs
 Ensuring
data accuracy and analysis
Conducting in-depth research, including market and
SWOT analysis
 
Content Creation and Design
Creating pitch decks and compelling presentations
Designing company-aligned documents and visuals
 
Administrative Support  
HR-related tasks such as new hire training,
onboarding/offboarding, and employee relations
Managing payroll
 
Team and Client Management
Building and nurturing client relationships
Team management, including quality assurance, team
huddles and 1:1 coaching  
KPI and quota management

Now, you wouldn't want to miss out on this package
deal! 

Top Skills

Human Resources

Experience: 1 - 2 years

As a Human Resources professional, I made significant contributions to workforce development and employee satisfaction within a 2 years tenure. Streamlined recruitment processes, resulting in a reduction in time-to-hire. Successfully facilitated onboarding programs that enhanced new employee assimilation and productivity. Implemented employee engagement initiatives, leading to a notable improvement in staff morale. My proactive approach to addressing HR challenges and fostering a positive workplace culture played a pivotal role in achieving measurable results within a short timeframe.

Design » Adobe » Photoshop

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

Assisted customers via phone, email, and in person to resolve inquiries and complaints promptly. Provided product knowledge and recommendations, maintaining a 95% satisfaction rate. Managed customer interactions using CRM software and collaborated with cross-functional teams. Contributed to the development of customer service policies and procedures. Participated in ongoing training sessions to enhance communication and problem-solving skills. Skills: Strong communication and problem-solving abilities. Empathy and adaptability in dynamic environments. Attention to detail and efficient time management. Collaboration and conflict resolution skills. Proficiency in CRM software and Microsoft Office Suite.

Office and Administration » File Management

Experience: 2 - 5 years

Marketing » Content Creation » Social Media Content Creation

Experience: Less than 6 months

Video Editing

Experience: Less than 6 months

Office and Administration » Email Management

Experience: 2 - 5 years

Office and Administration » Client Relationship Management

Experience: 2 - 5 years

Basic Information

Age
25
Gender
Female
Website
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Address
Bagac, Bataan
Tests Taken
IQ
Score:  109
DISC
Dominance: 35
Influence: 33
Steadiness: 21
Compliance: 12
English
C2(Advanced/Mastery)
Uploaded ID
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