Michelle

Customer Service Support

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Overview

Looking for full-time work (10 hours/day)

at $6.00/hour ($1,320.00/month)

Bachelors degree

Last Active

April 25th, 2024 (3 days ago)

Member Since

November 28th, 2023

Profile Description

I have a background in customer email support, handling inquiries, processing refunds, and managing orders like reshipping orders. I am proficient in using konnektive CRM, Reamaze, and Intercom for customer queries, ensuring fast and effective solutions.
With over 12 years of experience in the retail industry, starting as a sales associate at Marks and Spencer in the Philippines and progressing to the role of Store Manager at GUESS UAE, I have honed my skills in sales, customer satisfaction, problem-solving, and handling objections and complaints.

Top Skills

Office and Administration » Communication

Experience: 10+ years

I have clear and effective communication including written and verbal base in my experience while I was in Retail as Manager.

Office and Administration » Time Management

Experience: Less than 6 months

I have the ability to stay focused and manage my time effectively.

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Office and Administration » Collaboration

Experience: 10+ years

Able to work well with others

Office and Administration » Organization

Experience: 10+ years

Office and Administration » Problem Solving

Experience: 10+ years

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address: Lipa City, Batangas

Tests Taken: IQ
Score: 128: DISC
Dominance: 57
Influence: 9
Steadiness: 19
Compliance: 15: English
C2(Advanced/Mastery)

Uploaded ID: Sign Up with Pro Account to View

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