Theresa

Virtual Assistant - STR - Property Maintenance Coordinator

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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Associates degree

Last Active

June 25th, 2026 (yesterday)

Member Since

November 23rd, 2023

Profile Description

I am a highly skilled Property Management Virtual Assistant and Maintenance Coordinator with over 4 years of remote experience supporting short-term rentals and multi-unit residential properties. 

I specialize in maintenance request handling, vendor coordination, tenant and guest communication, unit turn management, scheduling, and administrative support.

I have successfully partnered with property managers and real estate teams in the Australia, ensuring smooth day-to-day operations, timely project completion, and exceptional customer service. 

My focus is on streamlining processes, minimizing downtime, and helping property owners maintain high operational standards.

Key Skills & Tools

Property Management Platforms: Lodgify, Hostaway, AppFolio, Homhero

Google Workspace & Microsoft Office (Excel, Word, Outlook)

Maintenance tracking, work order scheduling, and reporting

Calendar management & reservation coordination

Time zone flexibility 

Dual-monitor workstation, high-speed internet, and quiet workspace

If you’re looking for a dedicated, detail-oriented, and proactive Virtual Assistant who can handle both property management administration and maintenance coordination with minimal supervision, I can help ensure your business runs efficiently and your tenants and guests remain satisfied.

Top Skills

Experience: 2 - 5 years

I have extensive experience managing the end-to-end maintenance process for residential properties, including ticket creation, prioritization, and technician dispatch. I coordinate closely with tenants, owners, vendors, and maintenance teams to assess urgency and provide timely updates. I create daily work plans, monitor progress, and ensure tasks are completed on schedule. I am skilled in vendor sourcing and negotiation, obtaining competitive quotes for repairs, appliances, and supplies. I also oversee unit turns from move-out to move-in, ensuring compliance with inspection requirements. Additionally, I maintain accurate records in Google Sheets and Excel, track expenses, performance metrics, and project timelines, and support property managers with administrative tasks, inspections, and compliance tracking.

Experience: 1 - 2 years

Short-Term Rental Property Management Maintenance Coordination Virtual Assistance Scheduling and Calendar Management Email Management and Client Communication Invoice Processing and Management Guest Relations and Notifications Service Provider Coordination Administrative Support Attention to Detail and Task Prioritization Problem-Solving and Quick Decision Making Fast Learner and Highly Adaptable Strong Organizational and Time Management Skills Customer Service and Client Support Multitasking in Fast-Paced Environments Proficient in Homhero, Google Drive, Calendar, and Spreadsheets

Experience: 1 - 2 years

Short-Term Rental Property Management Maintenance Coordination Virtual Assistance Scheduling and Calendar Management Email Management and Client Communication Invoice Processing and Management Guest Relations and Notifications Service Provider Coordination Administrative Support Attention to Detail and Task Prioritization Problem-Solving and Quick Decision Making Fast Learner and Highly Adaptable Strong Organizational and Time Management Skills Customer Service and Client Support Multitasking in Fast-Paced Environments Proficient in Homhero, Google Drive, Calendar, and Spreadsheets

Other Skills

Basic Information

Age
38
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  105
Government ID
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