Hardware Engr - CSR | Sales Associate |Patient Access Agent

I offer a diverse skill set in customer support, honed during my 2.5 years at Corsair, where I excelled in providing assistance both through phone and email. As a Hardware Engineer, I developed a deep understanding of hardware components and troubleshooting techniques, delivering effective solutions to customers' technical inquiries. Additionally, my 1.5 years of experience in Player Support equipped me with adaptability and excellent problem-solving skills, enabling me to provide top-tier assistance to gamers.

I bring a diverse skill set to the table with a strong background in customer support. During my 9-month tenure as a CSR for the Wellcare Health account, I mastered phone-based customer service, consistently providing exceptional support and resolving inquiries efficiently. As a Hardware Engineer - CSR at Corsair for 2 and a half years, I developed a deep expertise in hardware components and troubleshooting, enabling me to assist customers with technical issues effectively. Additionally, my 1 and a half years as a Player Support representative with Activision honed my adaptability and problem-solving abilities, as I consistently delivered top-notch assistance to gamers