Email|Customer Service Specialist|Product Lister

• Conducting follow-up communication through emails to promptly address customer concerns or to confirm the resolution of identified issues.

• Addressing customer queries regarding accommodation status and facilitating communication with their hosts. • Helping customers in adjusting fundamental account details, such as password resets and the process of becoming an Airbnb host. • Performing follow-up calls or emails to confirm the resolution of identified issues. • Managing customer queries regarding the transfer of phone numbers from their existing service provider. • Initiating requests to the customer's current provider for the approval of phone number porting.

• Aiding customers in fulfilling their requirements and preferences. • Overseeing the team to fulfill client demands, with a particular focus on meeting monthly quotas.

Listing Creation for products such as framed arts, canvas, printable arts, posters (Shopify)